Privacy Policy

Effective Date: 01/10/2024

Welcome to PetsShopee! We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit and use our website, located at www.petsshopee.com, or when you interact with us through other means.

By using our services, you agree to the terms of this Privacy Policy. If you have any questions, please contact us at hello@petsshopee.com.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you post ads, create an account, or interact with our services, we may collect personal information, such as:

• Name
• Email Address
• Phone Number
• Location/Address (for pet listings)
• Payment Information (if applicable)

b. Non-Personal Information

We may collect non-identifiable information such as:

• IP address
• Browser type and version
• Device information
• Pages you visit on our website
• Time spent on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services, including listing pets and related products.
• To process transactions and manage payments.
• To communicate with you, including sending updates and marketing messages.
• To improve our website and customer experience.
• To prevent fraud and ensure security.

3. Sharing of Your Information

We do not sell your personal information. However, we may share your information with third parties in the following situations:

• Service Providers: We may share your data with trusted service providers who assist us in operating our website and delivering our services.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.
• Business Transfers: If PetsShopee is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that process.

4. Cookies and Tracking Technologies

PetsShopee uses cookies and other tracking technologies to enhance your experience on our website. These technologies help us understand user behavior and preferences, which allows us to improve our services. You may adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the site.

5. Your Choices and Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to your information.
• Request deletion of your personal data.
• Opt out of receiving marketing emails from us by clicking the unsubscribe link or contacting us at hello@petsshopee.com.

6. Security of Your Information

We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies before submitting any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of PetsShopee after changes have been made constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: hello@petsshopee.com